Education - Africa Essay Example for Free

Education Africa Essay Introduction In this essay I will discuss all the situational factors that formed the basis of the reforms during the era of education reform from 1976-1994 in South Africa. The essay will critically discuss factors in detail regarding pre 1994 education. I will then give a conclusion on all the factors that influenced the educational reforms. The Soweto uprising in 1979 In 1979 there was a huge riot against the education act. The riot was about creating equal learning opportunities for everybody, black and coloured people rioted in the streets of Johannesburg because they were tired of being oppressed. While this was going on teachers lost the will to teach and learners lost the will to learn. Erosion of the culture of learning and teaching (C. O. L. T) Schools were closed, destroyed and sometimes even burnt down because of the inequalities of learning during this era. This made it very hard for students of â€Å"colour† to learn. Thus putting education for people of â€Å"colour† in a deep crisis. Students were upset with three major issues: the standard of education, the quality of teaching and finally the poor state of school buildings and equipment. These three issues made students not want to attend school and was a main cause to the Soweto uprising in 1976. The De Lange commission The De Lange commission was introduced in order to create a better education system, for example creating equal education opportunities for everybody. These were some of their suggestions: education must improve quality of life, must promote economic growth and education should be equal and available to every student regardless of their colour. The De Lange commission was considered by the HSRC and eleven points from the commission were put into place. The 1994 democratic elections In 1994 the first democratic elections took place, this is the first time that everybody was seen as equal, with equal rights and learning opportunities. People were also given the freedom to pick which languages they wanted to learn in, as well as have a choice on subjects they learnt. People were also given freedom of choice in other areas not only education and some of these choices are: freedom to vote, freedom to live where they want, freedom to marry between races and International sanctions, against South Africa, in sport and economics were lifted. Differences in schooling between the four different race groups Along almost any dimension of comparison, there have been, and are glaring inequalities between the four schooling systems in South Africa. This applies to teacher qualifications, teacher-pupil ratios, per capita funding, buildings, equipment, facilities, books, stationery and also to ‘results’ measured in terms of the proportions and levels of certificates awarded. Along these dimensions, â€Å"White’ schools are far better off than any of the others, and ‘Indian’ and ‘Coloured’ schools are better off than those for ‘Africans’. Schooling is compulsory for ‘Whites’, ‘Indians’ and ‘Coloureds’ but not for ‘Africans’. Which created unequal opportunities when it came to job opportunities. Curriculum during the apartheid era Curriculum development in South African education during the period of apartheid was controlled tightly from the centre. While theoretically, at least, each separate department had its own curriculum development and protocols, in reality curriculum formation in South Africa was dominated by committees attached to the white House of Assembly. So prescriptive was this system, controlled on the one hand by a network of inspectors and subject advisors and on the other hand by several generations of poorly qualified teachers, that had authority, controlled learning, and corporal punishment were the rule. These conditions were exacerbated in the impoverished environments of schools for children of colour. Examination criteria and procedures were instrumental in promoting the political perspectives of those in power and allowed teachers very little latitude to determine standards or to interpret the work of their students. The Bantu education act  The Bantu Education Act (No. 47) of 1953 widened the gaps in educational opportunities for different racial groups. The concept of racial purity, in particular, provided a rationalization for keeping black education inferior. Verwoerd, then minister of native affairs, said black Africans should be educated for their opportunities in life, and that there was no place for them above the level of certain forms of labour. The government also tightened its control over religious high schools by eliminating almost all financial aid, forcing many churches to sell their schools to the government or close them entirely. Christian national education(C. N. E) Christian National Education supported the NP program of apartheid by calling on educators to reinforce cultural diversity and to rely on mother-tongue instruction in the first years of primary school. This philosophy also exposed the idea that a persons social responsibilities and political opportunities are defined by that persons ethnic identity. The government also gave strong management control to the school boards, who were elected by the parents in each district. Official attitudes toward African education were paternalistic, based on segregation. Black education was not supposed to drain government resources away from white education. The number of schools for blacks increased during the 1960s, but their curriculum was designed to prepare children for menial jobs. Per-capita government spending on black education slipped to one-tenth of spending on whites in the 1970s. Black schools had inferior facilities, teachers, and textbooks. Conclusion In conclusion to the above essay there were many problems such as; Christian national education(C.N. E), The Bantu education act, Curriculum during the apartheid era, Differences in schooling between the four different race groups, The 1994 democratic elections, The De Lange commission, Erosion of the culture of learning and teaching (C. O. L. T)and The Soweto uprising in 1979. In all these situational factors that formed the basis of the reforms during the era of education reform from 1976-1994 in South Africa, the 1994 democratic elections were put in place so that everyone had equal opportunity at everything; it was the main â€Å"turn around† point after the period of 1976-1994. I have discussed some of them in detail so that you can get a better understanding of the reforms that took place during the period of 1976-1994. Words: 1024 References 1. http://upetd. up. ac. za/thesis/available/etd-05062008-091259/unrestricted/02chapter2a. pdf 2. http://jae. oxfordjournals. org/content/16/5/849. abstract 3. http://newlearningonline. com/new-learning/chapter-5-learning-personalities/apartheid-education/ 4. http://www. nwu. ac. za/sites/default/files/files/p-saeduc/articles/2009articles/Teksversorg_23nov09_ODAV. pdf 5. http://www. mongabay. com/history/south_africa/south_africa-education_under_apartheid. html

Macbeth: Macbeth A Victim of Circumstances :: Free Macbeth Essays

Macbeth: Macbeth A Victim of Circumstances Macbeth, a victim of circumstances or not? He was a victim of circumstances. The witches, Lady Macbeth, and Macbeth himself all contribute to the murdering of Duncan. The first of the three major circumstances Macbeth falls victim to is the witches' prediction. The third prediction that the witches make is that he will be king "All hail, Macbeth, that shalt be king hereafter!"1. The second of the circumstances is Lady Macbeth. Lady Macbeth, at first, skillfully pushes Macbeth to murder Duncan by mocking him "Was the hope drunk; Wherein you dressed yourself?"2, doubting his love for her "Such I account thy love,"3 accusing him of cowardice "And live a coward"4. She finally convinced him by pointing out how easy it would be " When Duncan is asleep-"5. Macbeth loved his wife very much and valued her opinion, perhaps too much. The last of the major circumstances is simply himself and what he is deep down. Macbeth has no control over the way he is. It is his vaulting ambition that makes him the way he is. This is why I consider it a circumstance where others may not. Macbeth is weak. He gave in to his evil side by even considering murdering Duncan. We can see him questioning himself in his aside in Act I scene 3 "Why do I yield to that suggestion whose horrid image ... Are less than horrible imaginings;"6. He cannot seem to be able to control his thoughts. He lets his ambition to become king run a wild. The murder of Duncan is the first and biggest step in Macbeth's moral degradation. From here evil deeds become easier because he feels he has gone too far to turn around. I am in blood; Stepped in so far that, should I wade no more, Returning were as tedious as go o'er.7 Later Macbeth is so hardened by his sins "The time has been my senses would have cooled To here a night-shriek"8 that a woman's shriek does nothing to him. Now, in order for this essay to show that Macbeth is a victim of circumstances I must prove the importance of each major circumstance. Without any one of these reasons I do not believe that Macbeth would have gone through with killing Duncan. If I take away the witches' prediction, Macbeth would never have thought about becoming king. Thus he would not have given even a thought to murdering Duncan. Now, if he never murdered Duncan, he would have had no reasons to have

The effect of movie

This work will look at the effect of movies in the socceity. According to Wikipedia a † Movies encompasses individual motion pictures ,the field of movie as an art form ,and the motion picture industry. films are produed by recording images from the world with cameras, or by creating images using animation techniques or special effects. Film is considered to be an important art form ,a source of popular entertainment and a powerful method for educating -or indoctrinating -citizens â€Å".Movies affect the life of a society in a positive and negative way. Over the years ovies have been used by most people as an entertainment tool. Most family considered watching movies at home not only as a time of bonding but to save resources, whereas others go to theater s for fun and relaxation. Also movies in some homes plays an important role in the brighten the mood of family members when they are depressed or sad. Also movies have been used as a tool for educating the society ,for examp le in the US there are TV shows like NC'S, Law and Order etc. that teaches the society on crime,how they are committed. Movies like Olympus has Fallen brings out the evils of terrorism,how a nation should strengthen it security gainst terrorism. This is educative in the sense that it teaches society on national security. Some movies also educate the society on social Justice. Example Divorce court have been a very good tool for women who have been maltreated by men and also how some people suffer injustice from other people. Movies affect people's beliefs, values and ideals.For example, the passion of the Christ is movies that strengthen people faith and belief in Christ Jesus. Although some Jews around the world found the film offensive. Movies bring out delicate things that are happening in the life of people in a very artistic way. Evils like child trafficking, child marriage, women being abuse by male is being brought out by the movie industry. Most time government offices and c orporation do not want the society to be educated about their wrong doing†¦Ã¢â‚¬ ¦.The implication for such education by the movie industry will help enlighten the public which influence their perception and decision making to determine the political party they will like to elect to government. Some movies have some theme and morale that they convey to the public. They bring awareness to the public about what is going on in the world. There are people who are uneducated- hey can't read or write but with the aide of movie even the layman knows whats going on in the world. Another impact to society is that it brings to life some historical event that is slowly fading away . t brings out the beauty of culture of different civilization of the past. Despite the positive effect of movie industry, there are negative aspects of the movie industry. As mentioned above, movies brings out the evils of terrorism, how a nation should strengthen it security in society. Though it is educative to the society, yet, people tend to imitate most of what is acted on screen his leads to violence in the society. Most love and marriage relationships have been destroyed as a result of the â€Å"big screen†.Couples and lovers sometimes forget the fact that what is acted on screen is mostly fantasy; such is not applicable when it comes to real life. There is a issue of horror movies people lose their grip or reality whilst watching this movies and develop mental issues and in some case act out what they see in the movies. A lot ot cult and Fraternity seen in the society are as a result of the horror and fraternity that are being shown on screen. Movies even hough they are a powerful source of education and information they can also act as a form of indoctrinating citizen.Individual actions are based on what they learn and what they know and as humans learning takes place by seeing and imitation. Following this trend of thought, it safe to infer that as people watch movies the y tend to act according by means of learning and practicing. Ponographic movies can some times be useful for some home ,especially home that needs sexual arousement in love making. However ,this has caused most tinagers to invove in sexual relationship at an early age ,that leads to early unwanted pregranany.

Johari Window And Language Communication Business Essay - Free Essay Example

Sample details Pages: 16 Words: 4944 Downloads: 3 Date added: 2017/06/26 Category Management Essay Type Research paper Did you like this example? Abstract ¼Ãƒâ€¦Ã‚ ¡ In modern society, people can not survive without using language. However, language is like a sword with two edges. On one hand, it is of good advantages; on the other hand, it may cause conflicts and may cause the people fail to achieve effective communications. Don’t waste time! Our writers will create an original "Johari Window And Language Communication Business Essay" essay for you Create order Especially in the enterprise managing business, good managers often have to use good communicative skills and principles to make good management push their companies to develop successfully which is the ultimate goal of managing. As for the realization of the good management, it is closely depend on the managers language communicative competence. This essay examines the relationship between management and effective communication, and tries to draw a conclusion of the use of language communicative competence based on Johari Window in enterprise managing. Keywords: language, language communicative competence, effective communication, Johari Window, management. 1. Introduction Language is the way for human communication, and reflects the high level of modern human civilization. Besides, language communication refers to the process which people use the language to express the meaningful information among others. In daily life, people can not survive without any connection of the others, and the communication must be efficient and meaningful so that the good communicative skills are badly required. Unfortunately, this is not so easy at all for most of the people in modern society due to the highly connected relationships with others. The way for people to convey efficient communication is kind of research which involves plenty of language communicative knowledge including communicative principles, strategies, etc. As for this, some scholars have done so many researches on the peoples language communicative competence in all kinds of areas. Take the Johari Window as an example, Joseph Luft and Harry Ingham, the famous scholars, had done the study of lang uage communication, they proposed a window concept model focusing on how to achieve effective communication and this model is known as Johari Window later. It is also should be known that, in the modern business management, the excellent supervisors convey good human relations through the use of appropriate language communicative strategies and the principles with subordinates , and this have so much to do with the communicative modelJohari Window. Therefore, if we take the language communication, Johari Window model and enterprise managing altogether into the consideration; or briefly, we can put the language communication in use in enterprise managing; and thus making the managers language communicative competence become the key point of the their managing efficiency. This will be a new research of the linguistics as well as a new study of the enterprise managing. Based on the Johari Window model and language communicative knowledge, this paper focuses on the above aspect s, and shows the use of language communicative competence under the Johari Window to achieve effective communication and finally achieve the good management in enterprise managing business. The aim of this article is to explain the essential and distinct features of the language communication, and I will emphasize on those features of language that are related to social communication and enterprise managements. Focusing on What is language communication?, What is Johari Window and how can it be explained and used? and How the effective management is achieved by using language communication based on Johari Window in enterprise managing business? ,this paper is a dramatic trial for the new study of language communication. 2. Johari Window and language communication 2.1. Language and language communication 2.1.1. The mastery of language Firstly, when we talk about language communication, the top priority is the mastery of language, for language mastery serves as the essential powerful means of interacting with one another. People who want to achieve effective communication must acquire the language first and so it is with the managers in all the enterprises. No matter how powerful the managers are, they can not avoid communicating with their employers by using language. Thus requiring him or her must be a good language learner as well as a good language speaker. The mastery of language requires people have the basic knowledge of the language they use, which means they have to the rules of how to use language correctly. As for managers, they must be capable of speaking their official language. Suppose the managers are in China at present, so the mastery of standard Chinese Mandarin or Putonghua is a must for those managers who want to use their language competence to win their subordinates trust and support. 2.1.2. The language communicative object Of course, the mastery of language just the basic element and the first step of the language communication .When communicating with others, we have to take Who are we taking with? into consideration, which is the reason why the language communicative object should be the key factor. So in enterprise managing businesses, managers should pay due attention to their communicative objects: their supervisors, their colleagues, their subordinates, and of course their partners. What managers should be mindful is that addressing wisely when greeting or starting conversations with others. In the first place, managers would better to address others according to their positions and identities. Addresses like Master Li, Sir or Madam, Miss, Lao Zhang are used when communicating with them. Secondly, managers also should notice whether the people are educated or not when they are communicating. As for the educated people, paying enough attention to the dictions is considered to be wise, a nd managers may gain their reputation by speaking politely. However, if the managers have noticed that the people who they are going to talk with are not educated, choosing to use plain words is the best option for managers to gain others good first impression on themselves. 2.1.3. The purpose of language communication Generally speaking, the purpose of communication is to send your message effectively to the receivers or listeners. Communication links people who believe in a common cause, together with a view to strengthen relationships. To be more specific, the managers want to achieve the following goals in enterprise managing business. Give orders or assignments, maintain good relationships with colleagues as well as subordinates, enhance the bond of team spirits, improve the working efficiency, and finally achieve good management, which are all the products of the effective language communications between the managers and co-workers. 2.2. Johari Window As a matter of fact, in enterprise managing business, it is not easy at all to achieve effective communications between managers and their co-workers. All these have to rely on the effective communicative theory -the Johari Window Model. 2.2.1. Origin of Johari Window The Johari Window is a creative model of language communication and interaction. It comes from the first names of Joseph Luft and Harry Ingham who created it. Like the happy centipede, many people get along well working with others, without thinking about which foot to put forward. But when there are obstacles, when the usual methods do not work, and when we want to achieve effective communications, there is no other optional choice for us to make but to examine our own behaviors in relation to others. The top issue is that, among other things it is so hard to find ways of thinking about such matters, particularly for people who have no extensive background knowledge in the social sciences. When Harry Ingham and Joseph Luft first presented the Johari Window Model to illustrate relationships in terms of awareness(at Western Training Laboratories , in 1955), they were surprised to find so many people , academicians and nonprofessionals alike , using and tinkering with the model . It seems to lend itself as a heuristic device to speculating about relations. 2.2.2. Explanation of Johari Window The model employs a chart with regions that illustrate four levels of informational exchange between individuals. It is simple to visualize the four regions which represent the Johari Window Model. The underlying concept of the Johari Window is that the open area, or two-way communication enhances interpersonal effectiveness. And when information is mutually held and freely exchanged, organizational productivity will increase. (The brief chart of the Johari Window Model) And the four regions are described as follows. The Region I : the Arena. This region represents information that is known by oneself and known by others or we can say the information is mutually held and exchanged without any obstacles. The Arena is the most productive area in which people can operate within an organization. The larger this region is, the more effective, productive, and mutually beneficial interpersonal relationships can become. The managers who care about team work productivity and effici ency will take steps to enlarge this region to the fullest extent. The Region II : the Blindspot. This region of the chart represents information that is known by others rather than oneself. Blind spot occurs when we fail to pay close attention, or are purposely kept out of the information resource loop. Whatever the cause is, our blind spot area can prevent us from taking needed actions timely or from understanding the purposes of others. Our informational blind spot can reduce our effectiveness at work, even delaying or ruining our career progress. Managers or leaders should be mindful of information dissemination among everyone in the work place, recognizing that those people who are out of the information resource loop can not be maximally efficient or productive. The Region III: The Faà §ade. This region represents information that is known by oneself but not known by others. This information that could be useful to others in the organization but we may purposely withhol d it sometimes, either because we wish to wield power over others by carving out an advantage for ourselves, because we fear that others might use the information to increase their advantages or to increase our disadvantages, or because we simply misperceive the importance to the team of our sharing information with others. Managers must be mindful of hoarded or unshared information in the enterprise organizations. Maximizing organizational progress requires free flow information among all the players in the same group-the enterprises. The Region IV: the Unknown. This region represents information that is not known by oneself and others. This represents the collective Blindspot for everyone in the organization. Potentially useful information that is not known by anyone in the organization is the stuff of which unpredicted breakthroughs could be made if one certain key information were known and acted upon. If the leader wants to keep the enterprise successful and moving ahead of the other competitors, the competition of new information and knowledge by all individuals within the organization and dissemination of that information and knowledge should be transferred into the first region the Arena. Open communication is the key to effective leadership and good management. In terms of the Johari Window Model presented here, this means the managers have to enlarge the Arena to the fullest extent, simultaneously closing down the other three regions of the Johari Window which are less productive. 2.3. Language communication based on Johari Window 2.3.1. The enlargement of the Arena in Johari Window Communication plays a vital role in the success of every organization, successful managers in giant enterprises always build their team that attract people who want to have a dreamful career prospects. And communication just like the glue that holds the team members in the enterprises together. Besides, highly effective communication is a powerful factor in determining a managers good management and in shaping the quality of subordinate practices. One way to achieve this is to develop the Developer style, gaining others trust and getting mutual information shared. Managers excellent interpersonal communicative skills are required if we want to achieve effective communication of which the Arena is the highlight. A develop manager has a larger Arena, which making him the communicative expert who has the highest level of self awareness and mutual understanding .The realization of the enlargement of the Arena requires managers to change their communication styles. In the open area f or both sides or in the Arena, managers can not be more efficient in communicating and managing only when they have the fullest extent of the Arena. 2.3.2. The elimination of the barriers According to the Johari Window model, the efficient way for managers to achieve highly effective communication should be the enlargement of the Arena. As for this, managers have to figure out ways to shrink the other three regions: the Blindspot, the Faà §ade, and the Unknown. And the shrinking of the other three less productive and effective regions takes two important steps. On one hand, the managers have to expose what they have already known to their subordinates. This is so called self-exposure which means the managers give their information to others purposely and this information can not be gained from any other ways. In this way, the open area or the Arena of the managers is enlarged, at the same time the listeners are being encouraged to know more information. On the other hand, the managers have to get feedback from others. The aim of getting feed back is to form self awareness which shows the connection with others. By doing this, managers can form a better unders tanding of themselves and also they can know more about what their subordinates or co-workers need. In a nutshell, the Johari Window is a very simple communication model. However, this very simple model is like a Magic Cube, although it is simply built, yet it functions unpredictably. Managers know how to play this Magic Cube will achieve highly effective management without any trouble. 3. Language communicative competence based on Johari Window in enterprise managing Having discussed the operational mechanism about the Johari Window, managers also have to pay much attention the cultivation of language communicative competence based on the Johari Window if they want a successful management. Being the key factor of the efficient management model, the cultivation of the managers language communicative competence based on the Johari Window in enterprise managing business make it possible for managers to conduct their good management. 3.1. Purpose of language communication in management From some certain angle, we can see that there are communication goals, an intangible chain for management, in the enterprise management. Talking about the intangible chain-the purpose of language communication in management, what the managers really care about are the incoming results and conditions. Generally speaking, it refers to the mission of the enterprises which the managers want to accomplish in the last place. As for enterprises managers, they are urged to achieve the effective communication with subordinates, and the final goal is to accomplish the management progress successfully. Giving orders or assignments, maintaining good relationships with colleagues as well as subordinates, enhancing the bond of team spirits, improving the working efficiency are all considered to be the basic purposes, and the final purpose is the realization of good management. Therefore, as the middle part of the enterprise managing, language communication purpose in management leads manager s the way to accomplishing missions. At the same time, the purpose of language communication also means the function of motivating the subordinates or co-workers to make the entire enterprise working efficiently. 3.2. Principles of language communicative competence In daily enterprise managing activities, language communication is dispensable for managers. A successful and effective communication requires managers not only to know what they are going to say, but also requires managers know how to say their words in an appropriate way, for there is a word goes like this The bare facts of conversation come alive only in a mutually accepted , pragmatically determined context.(Jacob.2001). Managers who want to convey a successful and efficient communication have to start their communications with their subordinates according to certain language communicative principles. 3.2.1. The cooperative principle The Cooperate Principle raised by the American scholar H. Paul Grice is an important pragmatic principle, which consists of four maxims: the maxim of quantity; the maxim of quality; the maxim of relation; and the maxim of manner. As for the maxim of quantity, it requires that speakers should make contribution as informative as is required and also should avoid making their contribution more informative than is required. As for the maxim of quality, it means that speaker should not say what they believe to be false or to say that they lack adequate evidence. As for the maxim of relation, it means that speakers should say things that are relevant to their topics. As for the maxim of manner, it requires that speakers should be perspicuous by avoiding obscurity, ambiguity, unnecessary prolixity, and should be orderly. Based on the communication in enterprise managing, the Cooperate Principle is an important principle that governs a successful communication. 3.2.2. The politeness principle A successful communication needs the cooperation of two sides both the speakers and the listeners, while only with cooperative principle that is not enough. Leech, a scholar, raised another principle the politeness principle to explain why people sometimes should talk indirectly and to show their real purposes. In enterprise managing business, it is of great importance for the managers to use politeness principle to achieve effective communication. The politeness principle raised by Leech is generally considered to be made up of six maxims: tact maxim, generosity maxim, approbation maxim, modesty maxim, agreement maxim, sympathy maxim. As for the tact maxim, it means that speakers have to reduce causing loss for others. e.g. A, manager, wants to borrow the car from B, the subordinate. A: Will you come out this afternoon? B: No, I dont. A: I have a meeting with my friend and I may need your car, so I want to borrow your car for a moment, may I? B: No problem. Fr om the conversation we can see the good use of the tact maxim in communication. It tells that the manager A wants to borrow Bs car, and he uses I may need ÃÆ' ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€šÃ‚ ¦ and may I. Thus, the manager successfully accomplished his purpose easily and the subordinate B has a good feeling abut the manager A, and lends his or her car to the A with pleasure. Second, as for the generosity maxim, it means that speakers have to reduce gaining many profits from others. e.g. Manager A goes to subordinate Bs office , and wants to take the files he forgot taking 10 minutes ago. A: Excuse me; I was here to take the USB driver and some files. I am so sorry that I forgot the file with me. Could I get them back? B: Oh, it dose not matter. Here there are! In this short conversation, both the manager A and subordinate B have used the generosity maxim. They star the communication from the point of others views, and they are willing to take the duty themselves. As a resul t, the communication goes quite well and the purpose of this communication is accomplished successfully. As for the approbation maxim, it means that the speakers would better to increase more chances to praise others. In daily communication, everyone wants to be praised by others. So it is a good way to gain others trust by using appropriate compliments. e.g. The manager A is noticing the B, one of his subordinates, typing very quickly with his article. And the conversation goes like this: A: A nice piece of writing on the test paper. Keep up the good work. B: Thank you sir! Just one single piece of compliment, but its function is dramatic. The subordinate B is definitely encouraged by his supervisor. As for the modesty maxim, it requires speakers to increase the self-disparaging. e.g. The manager A has a good handicraft and the subordinate B is also a good at handicraft. The subordinate B has finished his writing report and hand it to the manager A. A: I thi nk the report is quite good from your beautiful handwriting, and how I wish to have such beautiful handwriting. B: Thank you sir. In the conversation the Manager A disparages himself this way makes the subordinate feel confident and shortens the distance between them. As for the agreement maxim, it requires speakers enlarge the agreements with others. e.g. The manager A has a discussion with some of his subordinate over next seasons proposal. But they do not have the exact same thoughts at last. The experienced manager A finally draws a conclusion of the agreements with his subordinates and put the disagreement behind for further discussion. As for the sympathy maxim, it means to reduce the repugnance of others. Take the smoking habit as an example. Some managers hate smoking very much, yet they allow their subordinates to take a smoke in private place casually. After all , it is of good effect to working sometimes and it may be unaccepted to forbid people smoking. All in total, Leechs politeness principle ties the two communicating parties together with politeness, and its core is to minimize the expression of the impolite benefits. In enterprise managing, managers can be a popular among their subordinates or co-workers on the basis of using politeness principle felicitously. 3.2.3. The reality principle The reality principle is a psychoanalytic concept, and originally it is proposed by Sigmund Freud, which compels people to defer gratification when necessary due to the obstacles of reality. According to this, the reality principle is governed by the ego that controls the instant- gratification mentality of the id. When speakers start their communications with others, they have to be mature and realistic enough to avoid instant gratification in favor of the long-term satisfaction. e.g. The manager A wants to seek a long-term benefit so he gives up the chance to get promoted, while he recommends one of his best subordinates to be his assistant. People may hold the view that the manager A must be an idiot judging from the appearance. However, he will gain more benefits from this by get his subordinate promoted in the near future. This is a specific example for the use of the reality principle. In enterprise management, managers who have a good use of the reality principle can fore see the development of the enterprise prospect and certainly will be good communicators as well as successful managers. 3.3. Strategies of language communicative competence Knowing the principles of language communication is not enough for achieving the effective communication; managers also have to apply some pragmatic strategies in communicating. Based on the effective communication model Johari Window and the language communication causes among people, specific language communicative strategies are required: the avoidance strategy, the cooperative strategy, the delaying strategy as well as the compensatory strategy. 3.3.1. The avoidance strategy The avoidance strategy can also be called the topic shifting strategy which means that speakers can avoid taking the topic they do not mentioned; instead they bring about another new topic and continue their communication. As for managers in enterprise managing, it is a good way for them to shift topics to the ones they want to be discussed. e.g. The subordinate A wants to have a talk with his manager B on the issue of raising his salary. But the manager B does not want to talk about it and he figure out a way to handle this. A: Mr. Paul, Id like to suggest that you can offer me more by 10% per month. B: I would like to, but you should take everything into consideration .For example, the poor sales ratio and the huge expenses. Our company is really in poor conditions. In this conversation, the manager B uses the avoiding strategy and successfully shifts the topic into another so that the subordinate A may not have the chance to come to the original topic on the raising of his salary. 3.3.2. The cooperative strategy The cooperative strategy means the strategy of an autonomous group of person who voluntarily cooperate for their mutual, social, economic, and cultural benefit. In enterprise management, managers are supposed to get their subordinates altogether and start his communications with them in a cooperative way. e.g. The manager A wants to figure out a way for the Performance related pay or briefly the PRP, in order to cheer all the subordinates. He conveys his communication like this, My fellow colleagues, in order to mostly benefit every one in our company. Our company decides to adopt the performance related pay, and Id like to hear the views from all of you. Lets figure out the best option altogether. When managers are communicating like this, the subordinates will feel they are respected and may ask less for their own benefits, and the mangers may enhance their leaderships at the same time. 3.3.3. The delaying strategy The delaying strategy refers to the strategic delays by using the mouth filling words and repeating when people are talking with other. Using the delaying strategy can buy some time for the speakers to figure out better ways to express their ideas. In the discourse conversion, sometimes the communications may have to be cut owing to the lacking of communication backgrounds or excuses. In order to avoid the failing of the communications, speakers can use some mouth filling words to make up for this gap. For example, Well, You know, To be honest are quite acceptable. Sill, we can make up our conversations by repeating. When the speakers are not truly understand about what others purposes, they can say, Sorry, I can not follow you, would you like to repeat it? Briefly, the strategic delays play a good role in avoiding the embarrassment which the managers may usually use in management communications. 3.3.4. The compensatory strategy The compensatory strategy refers to the strategy that speakers use to make communications move on by compensating for the difficulties they meet in communicating. Successful managers who are confronted with communicating obstacles, they prefer to methods to compensate the conversations to make their purposes easily understood by their subordinates. Generally, experienced managers are used to managing the attention and concentration of others. When they have some proposals published in a meeting, the first thing for them to do is to draw the listeners full attention rather than get to the main course directly. By telling a story or sharing some news which is closely related to their coworkers, it reduces the chance of distraction factors at a meeting: playing with mobile phones, chatting with others, turning a blind eye to the business, etc. Also, successful managers always have organized plans when they assign assignments to their subordinates. They have detailed thoughts of the lists in their mind, and they put them in a logic order according to the priorities. In the end, they can easily assign the tasks to their subordinates, and on the other hand the working efficiency is greatly ensured for the subordinates act well with the organized plans given by the managers. However, all the strategies mentioned above are quite useful for the managers on the basis of proper use. 3.4. The application of language communicative competence 3.3.1. The accuracy of using language The accuracy of using language for managers has much to do with the communication results. Managers wan to know achieve this have to focus on the following aspects. Firstly, making language vivid, imagery and moving so that managers can express their thoughts clearly, accurately, persuasively and forcefully. Besides, managers have to make their words clear to be understood and pay attention to their dictions when using rhetorical devices. Last but not least, the use of formal language is better than the use of rare dictions. 3.3.2. The control of others emotion In the enterprises, the emotion of the co-workers is the vital factor of the effective communication. A good manager must have the ability to control the emotions of his subordinates. That way, the information can be expressed to each other successfully and the efficiency of the team is greatly improved. Good managers always have to have a sensitive feeling of their subordinates emotion and make sure it is active. 3.3.3. Timing When communicating with others, the time is also an important factor for the people to take into consideration since it takes time to filter the information for use. Owing to the limited time and other factors, managers may ignore the some key information. Therefore, effective communications should be closely connected with the certain grasp of timing. As for the managers, they can take this easily by arranging a specific time during working or make a schedule for the communications with subordinates off duty time. Whenever it is, one thing should be sure is that the time is suitable for the two parties, the managers and the subordinates, so that communications between them will not be ruined by other things. 4. Conclusion Language is the set of vocal symbols used for human communication, and it is media for people to pass on and conserve the human civilizations. Certainly, the research on how to use language to transfer information and communicate with others is also an important issue. In enterprise managing business, managers convey the effective language communications with their subordinates and co-workers in order to push the enterprises develop rapidly. Therefore, managers language communicative competence has become the significant weights on the managements so that managers must take effective language communications seriously if they want to be successful managers. This paper is a new trial research of language, for it is a combination Johari Window, effective language communication and management. Hopefully, this paper may bring some new thoughts on language communication and enterprise management, further more to enlarge the study of language and communication. References Fairclough, N. Language and Power. London New York: Longman. 1989. Karimnia, Amin; Izadparast, Marziyeh. On communicative and linguistic competence. International Journal of Communication (New Delhi: Bahri). Retrieved June 27, 2012. Lynn Little. Leadership Communication and the Johari Window. PhD 2005 Terry R. Armslrong. REVISITING THE JOHARI WINDOW: Improving Communications through Self-disclosure and Feedback. PhD. Pearson, J. Interpersonal Communication. Glenview, Illinois: Scott, Foreman and Company. 1983.ÃÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€¦Ã‚  ÃƒÆ' ¨Ãƒâ€šÃ‚ ¯Ãƒ ¢Ã¢â€š ¬Ã‚ ¢ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€šÃ‚ ºÃƒÆ' ¨Ãƒâ€šÃ‚ ¯Ãƒâ€šÃ‚ ­ÃƒÆ' ¨Ãƒâ€šÃ‚ ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¤Ãƒâ€šÃ‚ ºÃƒâ€šÃ‚ ¤ÃƒÆ' ©Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¥Ãƒâ€¦Ã‚  Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒÆ' ¥Ãƒâ€¦Ã‚ ¸Ãƒâ€šÃ‚ ¹ÃƒÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒâ€šÃ‚ »ÃƒÆ' §Ãƒâ€¦Ã‚ ¡Ãƒ ¢Ã¢â€š ¬Ã… ¾ÃƒÆ' ¥Ãƒâ€¦Ã‚ ½Ãƒâ€¦Ã‚ ¸ÃƒÆ' ¥Ãƒâ€¹Ã¢â‚¬  Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â€š ¬Ã‚ ¹[J]. ÃÆ' ¥Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚  ÃƒÆ' ©Ãƒâ€šÃ‚ ¹Ãƒâ€šÃ‚ . ÃÆ' ©Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚ ¢ÃƒÆ' ¨Ãƒâ€šÃ‚ ¥Ãƒâ€šÃ‚ ¿ÃƒÆ' ¥Ãƒâ€šÃ‚ ¸Ãƒâ€¹Ã¢â‚¬  ÃƒÆ' ¨Ãƒâ€¦Ã¢â‚¬â„¢Ãƒâ€ Ã¢â‚¬â„¢ÃƒÆ' ¥Ãƒâ€šÃ‚ ¤ÃƒÆ' ¥Ãƒâ€šÃ‚ ­Ãƒâ€šÃ‚ ¦ÃƒÆ' ¥Ãƒâ€šÃ‚ ­Ãƒâ€šÃ‚ ¦ÃƒÆ' ¦Ãƒâ€¦Ã‚  Ãƒâ€šÃ‚ ¥(ÃÆ' ¥Ãƒ ¢Ã¢â€š ¬Ã…“ ²ÃƒÆ' ¥Ãƒâ€šÃ‚ ­Ãƒâ€šÃ‚ ¦ÃƒÆ' §Ãƒâ€šÃ‚ ¤Ãƒâ€šÃ‚ ¾ÃƒÆ' ¤Ãƒâ€šÃ‚ ¼Ãƒâ€¦Ã‚ ¡ÃƒÆ' §Ãƒ ¢Ã¢â€š ¬Ã‹Å"ÃÆ' ¥Ãƒâ€šÃ‚ ­Ãƒâ€šÃ‚ ¦ÃƒÆ' §Ãƒ ¢Ã¢â€š ¬Ã‚ °Ãƒâ€¹Ã¢â‚¬  ). 1998 ÃÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€¦Ã‚  ÃƒÆ' ¨Ãƒâ€šÃ‚ ¯Ãƒ ¢Ã¢â€š ¬Ã‚ ¢ÃƒÆ' ¨Ãƒâ€šÃ‚ ®Ãƒâ€šÃ‚ ºÃƒÆ' ¨Ãƒâ€šÃ‚ ¯Ãƒâ€šÃ‚ ­ÃƒÆ' ¨Ãƒâ€šÃ‚ ¨Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¤Ãƒâ€šÃ‚ ºÃƒâ€šÃ‚ ¤ÃƒÆ' ©Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ÃƒÆ' ¨Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ½ÃƒÆ' ¥Ãƒâ€¦Ã‚  Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â€š ¬Ã‚ ¹ÃƒÆ' ¥Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚  ÃƒÆ' ¥Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ºÃƒÆ' ¦Ãƒâ€šÃ‚ ­Ãƒâ€šÃ‚ ¦Ãƒâ€šÃ‚ ¼Ãƒâ€¦Ã¢â‚¬â„¢ ÃÆ' §Ãƒâ€¦Ã‚ ½Ãƒ ¢Ã¢â€š ¬Ã‚ ¹ÃƒÆ' ¦Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬ÃƒÆ' ¥Ãƒâ€šÃ‚ ¾Ãƒâ€šÃ‚ ·Ãƒâ€š  ¼Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒÆ' ©Ãƒ ¢Ã¢â€š ¬Ã‚ ¢Ãƒâ€šÃ‚ ¿ÃƒÆ' ¥Ãƒâ€šÃ‚ ®Ãƒ ¢Ã¢â€š ¬Ã‚ °ÃƒÆ' ¥Ãƒâ€šÃ‚ ¤ÃƒÆ' ¥Ãƒâ€šÃ‚ ­Ãƒâ€šÃ‚ ¦ÃƒÆ' ¥Ãƒâ€šÃ‚ ¤-ÃÆ' ¨Ãƒâ€šÃ‚ ¯Ãƒâ€šÃ‚ ­ÃƒÆ' ©Ãƒâ€ Ã¢â‚¬â„¢Ãƒâ€šÃ‚ ¨ ÃÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€¦Ã‚  ÃƒÆ' ¤Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚ ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒâ€¦Ã‚ ¡ÃƒÆ' ¤Ãƒâ€šÃ‚ ºÃƒâ€šÃ‚ ºÃƒÆ' ¥Ãƒâ€¦Ã‚  Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒÆ' ¨Ãƒâ€šÃ‚ µÃƒ ¢Ã¢â€š ¬Ã… ¾ÃƒÆ' ¦Ãƒâ€šÃ‚ ºÃƒâ€šÃ‚ ÃƒÆ' §Ãƒâ€šÃ‚ ®Ãƒâ€šÃ‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€¦Ã‚ ¸ÃƒÆ' ©Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€¦Ã‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚  Ãƒ ¢Ã¢â€š ¬Ã‚ ÃƒÆ' §Ãƒâ€šÃ‚ ©Ãƒâ€šÃ‚ ¶ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â€š ¬Ã‚ ¹ÃƒÆ' ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ºÃƒâ€šÃ‚ ¾ÃƒÆ' §Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ ´ÃƒÆ' §Ãƒâ€šÃ‚ ºÃƒâ€šÃ‚ ¢Ãƒâ€šÃ‚ ¼Ãƒâ€¦Ã¢â‚¬â„¢ÃƒÆ' ¨Ãƒâ€šÃ‚ ´Ãƒâ€šÃ‚ µÃƒÆ' ¥Ãƒâ€šÃ‚ ·Ãƒâ€¦Ã‚ ¾ÃƒÆ' ¥Ãƒâ€šÃ‚ ¤ÃƒÆ' ¥Ãƒâ€šÃ‚ ­Ãƒâ€šÃ‚ ¦Ãƒâ€šÃ‚ ¼Ãƒâ€¦Ã¢â‚¬â„¢ ÃÆ' ¤Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚ ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒâ€¦Ã‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ ®Ãƒâ€šÃ‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ Ãƒ ¢Ã¢â€š ¬Ã‚  Ãƒâ€šÃ‚ ¼Ãƒâ€¦Ã¢â‚¬â„¢ 2008 ¼Ãƒâ€¦Ã¢â‚¬â „¢ ÃÆ' §Ãƒâ€šÃ‚ ¡Ãƒ ¢Ã¢â€š ¬Ã‚ ¢ÃƒÆ' ¥Ãƒâ€šÃ‚ £Ãƒâ€šÃ‚ « ÃÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€¦Ã‚  ÃƒÆ' §Ãƒâ€¦Ã‚ ½Ã‚ °ÃƒÆ' ¤Ãƒâ€šÃ‚ »Ãƒâ€šÃ‚ £ÃƒÆ' ¤Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚ ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒâ€¦Ã‚ ¡ÃƒÆ' §Ãƒâ€¦Ã‚ ¡Ãƒ ¢Ã¢â€š ¬Ã… ¾ÃƒÆ' §Ãƒâ€šÃ‚ ®Ãƒâ€šÃ‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ Ãƒ ¢Ã¢â€š ¬Ã‚  ÃƒÆ' ¦Ãƒâ€šÃ‚ ²Ãƒâ€¦Ã‚ ¸ÃƒÆ' ©Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒâ€¦Ã‚ ¡ÃƒÆ' £Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â€š ¬Ã‚ ¹ÃƒÆ' ©Ãƒâ€šÃ‚ »Ãƒ ¢Ã¢â€š ¬Ã… ¾ÃƒÆ' ¨Ãƒâ€šÃ‚ ¾Ãƒ ¢Ã¢â€š ¬Ã‚ °Ãƒâ€šÃ‚ ¼Ãƒâ€¦Ã¢â‚¬â„¢ÃƒÆ' ¥Ãƒâ€šÃ‚ ¹Ãƒâ€šÃ‚ ¿ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒâ€¦Ã¢â‚¬Å"ÃÆ' ¥Ãƒâ€šÃ‚ ·Ãƒâ€šÃ‚ ¥ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒâ€¦Ã‚ ¡ÃƒÆ' ¥Ãƒâ€šÃ‚ ¤ÃƒÆ' ¥Ãƒâ€šÃ‚ ­Ãƒâ€šÃ‚ ¦Ãƒâ€šÃ‚ ¼Ãƒâ€¦Ã¢â‚¬â„¢ ÃÆ' ¤Ãƒâ€šÃ‚ ¼Ãƒâ€šÃ‚ ÃƒÆ' ¤Ãƒâ€šÃ‚ ¸Ãƒâ€¦Ã‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ ®Ãƒâ€šÃ‚ ¡ÃƒÆ' §Ãƒâ€šÃ‚ Ãƒ ¢Ã¢â€š ¬Ã‚  Ãƒâ€šÃ‚ ¼Ãƒâ€¦Ã¢â‚¬â„¢ 2003 ¼Ãƒâ€¦Ã¢â‚¬â„¢ ÃÆ' §Ãƒâ€šÃ‚ ¡Ãƒ ¢Ã¢â€š ¬Ã‚ ¢ÃƒÆ' ¥Ãƒâ€šÃ‚ £Ãƒâ€šÃ‚ «

Applying For Masters For International Business Program...

1) At UF I am majoring in Business Administration and I plan on specializing in International Studies. Additionally, I plan on applying for the Masters in International Business Program and spending a semester interning abroad. I am interested in a career working for an international organization or company. At first I wasn’t exactly sure what I wanted for my future, but I soon learned how I could incorporate my love for traveling and experiencing other cultures with my interest in business administration and marketing. My interest for a career in the business field was greatly influenced by my father, who is a businessman himself. 2) Five years from now I don’t know where I would see myself. I hope to have a job in either London or New†¦show more content†¦In order to improve my public speaking and leadership skills I can get involved on campus by joining business clubs and organizations such as The Florida Business Leadership Society or participating in the Heavener Leadership Challenge. Additionally, in order to gain experience in the work field I intend to apply for an internship abroad in London, which will also develop other important traits such as independence, flexibility, and cooperation. 1) Lynda.com taught me several news skills for using Microsoft Word that I did not previous know myself. I feel that one skill that is extremely beneficial for me in any future job includes the proper use of tab tables. Before watching this video I had always used spaces or the table function multiple times in order to create evenly spaced columns to make tables. Once I watched this video I realized t here is a much more efficient way of creating these tab tables which can be beneficial by saving a great deal of time and keeping the format of the document aligned. Mastering the use of tab tables can be useful in my future career because it can be used to draft contracts and legal paper work that must follow an expected format. Knowledge of this skill would make the drafting process much smoother. Additionally, knowing how to use this function would be more efficient and will also have a better presentation. For example, if I were to draft a table and needed to make a change much as the font size of type, the

A Research Study On Moravian College - 1120 Words

The Lehigh Valley is home to Allentown,Bethlehem, and Easton, as well as educational institutions such as Moravian College; in short, the Lehigh Valley, specifically Bethlehem is known for its diversity. In this research paper I will focus on Moravian College, its population and their interaction with each other when they are walking around the campus. In this research, I anticipate that while observing men and women of similar ages, men will tend to be more distracted and focused on just one topic, while women will be walking closer to each other and talking about multiple subjects. Both men and female will follow certain social norms that they were born into without realizing it. For this observation, I hypothesize that men will most†¦show more content†¦During this time of the day, there were many men and women also know as college students walking to their dorms with a group of friends and peers. To my own advantage, I was able to sit on a hammock which gave me the perfe ct view to see men and women come from different directions. In other words, it was rather easy to identify sidewalk behavior without making it obvious that I was making such observations. In this first attempt, in order to come up with the correct data, I counted all the men and all the women who were walking down the hill into their dorms, the number of single groups, the mixed groups, and everyone who was walking alone. Because no one noticed that I was observing their sidewalk behavior they didn’t do anything that would have affected my conclusion and data. Additionally, the second and final observation of my research took place in front of the Haupert Union Building otherwise known as the HUB. This observation took place on Tuesday, September 29,2015. The observation began at 7:00AM and concluded at 7:30AM. As many may or may not already know, Tuesdays are lab days for half of the student body at Moravian College , which means that this observation lacked the presence of students and as a consequence my data might have been affected by such student absence. To further describe the location

Proposal On Health And Safety Management Of Ooredoo - Samples

Question: Discuss about the Proposal On Health And Safety Management Of Ooredoo. Answer: Introduction Risks are an inevitable issue within the workplace issues. Risks need the conscious approach of the personnel for ensuring the safety and security of the personnel. On the other hand, absence of risk assessment compels the personnel to encounter complaints from the customers and clients. With the advancement in technology, health and safety management systems have found their place within the business operations in companies and organizations (McNeil, Frey and Embrechts 2015). These systems prove effective for the caregivers to provide quality and standardized care to the patients. This assignment looks into the benefits of healthmanagement systems and assesses the consequences if organizations like Ooredoo adopt one of these systems. Company profile With its headquarters in Doha, Qatar, Ooredoo serves the customers through the provision of quality telecommunications service. Thirst for innovating the quality and standard of the services, has enabled Ooredoo to accumulate a greater share in the local and foreign markets. According to the annual report of 2015, the company served over 114 million customers across the globe (Ooredooo.qa 2018). 68% of Ooredoos share is borne by the Qatar government, which are enlisted within Qatar stock Exchange and the Stock exchange of Abu Dhabi. As a matter of specification, Ooredoo operates in Middle East, Europe, Asia. Within this coverage, Algeria, Indonesia, Iraq, Kuwait, Maldives, Oman, Palestine and Tunisia is included. Widespread presence in these countries enables the company to reach to large number of customers at a single time. According to the annual report of 2015, the market capitalization of Ooredoo was QAR 301.2 billion, which is USD 82.7 billion. 2013 was the period, when Ooredoo bagged the Best Mobile Operator of the Year at the World communication Awards (Ooredoo.qa 2018). Utilization of health and safety management systems Ooredoo personnel is determined towards enhancing the lifestyle of the customers. Innovation is an integral part of the business activities. In order to serve the customers better, the company develops policies, so that the focus on catering to the needs, demands and requirements of the clients can be improved. The policies help Ooredoo personnel in enhancing their corporate social responsibility. This is also applicable for the aspect of health and safety management. The company provides the employees with safe and comfortable workplace. For management of the health and safety issues, the company makes use of Information and Communication Technologies (ICT) (Ooredoo.qa 2018). Along with this, Occupational Health and Safety management systems; qualitymanagement systems, in house standards and codes are also used by the company for managing the aspect of health and safety. However, risk management is one of the important systems, through which the company personnel manages the health and safety issues. Within this, the personnel make use of templates for gaining an insight into the potential risks, which the employees might face. This evaluation is done in the form of meetings, by involving the board panel, stakeholders and shareholders. At the initial stage, potential risks are discovered (Ooredooo.qa 2018). The next stage is the assessment of the intensity of the risks, followed by the process of gaining solutions for mitigating the risks. Permission is taken from the board panel and the risk managers for involving them in the risk assessment exercise. Drafts are sent to the higher officials regarding the meeting, which they want to arrange for achieving effective solutions for mitigating the risks. The written grants and allowances permit Ooredoo personnel to organize meetings for the adopting latest and modern health and safety management systems. Safe preservation of the written and signed drafts helps the Ooredoo personnel to avert the illegal instances and scandals (Ooredooo.qa 2018). Advantages of health and safety management systems used Information and Communication Technology (ICT) enhances the stability in the relationship between the personnel and the clients. Typical example in this direction can be the social media, which enables Ooredoo personnel to reach to a large number of audiences. Effective use of social media helps the personnel to convey the important information to the clients. Uploading the image of the health and safety management systems on the social media makes the clients aware of the latest activities undertaken by the company. Market survey helps the personnel to gain an insight into the latest health and safety management systems, which are ruling the market (Ooredoo.qa 2018). However, evaluation needs to be done for assessing the appropriateness of the systems in terms of ensuring the safety of the customers. Occupational health and safety management systems help Ooredoo personnel to provide first aid services to the employees. Herein lays the appropriateness of Health and Safety at Workplace Act. These systems inform the managers about the condition of the employees in the workplace. Consideration of CCTV cameras helps the managers to regulate whole of the workplace activities. This regulation is assistance in terms of achieving relevant solutions for the potential risks, which the employees might encounter while executing the allocated duties and responsibilities (Ooredoo.qa 2018). Quality management systems help Ooredoo personnel to regulate the quality of the healthcare service. Hiring quality experts proves beneficial in testing the quality of the systems before launching it for the customers. Tests are conducted for the newly adopted health and safety management systems. These tests assist the personnel to cater to the wellbeing of the customers and clients. The results of the tests are sent to the managers for estimating the resources needed for fulfilling the identified and specified aims and objectives. It is this estimation, which brings to the forefront the potential risks in the workplace operations (Ooredoo.qa 2018). In house standards, codes, practices and policies help the personnel of Ooredoo to develop trust, dependence and loyalty within the customers. Here, the role of statutory body of law attains an important position. This is in terms of setting the standards and protocols, which the personnel need to adhere and comply for efficient management of the health and safety issues. Consistent evaluation helps the personnel to reach to the benchmark level of performance. The perspective of the personnel, here, is to adopt strategic planning for mitigating the risks, which results in a systematic progression towards ensuring the wellbeing of the stakeholders (Ooredoo.qa 2018). Disadvantages and threats related to the used health and safety management systems used Lack of essential skills in the employees compels the managers of Ooredoo to receive complaints from the customers regarding the transmission of incorrect information. Not taking immediate steps for modifying this lack would result in customer turnover. This would provide opportunity to the contemporary brands to increase their sales revenue, adding vulnerability to the market position of the company. Moreover, it also broadens the gap between the personnel and the customers. This gap deprives the customers from knowing the latest activities adopted by the organization for managing health and safety issues. Absence of policies stalls the productivity of Ooredoo. This is in terms of haphazard form of the business operations (Ooredoo.qa 2018). Along with this, absence of policies means the employees perform the activities according to their wish, leading to negative results. This negativity means compromise with the needs, demands and requirements of the customers. This creates a negative impression of the brand in the minds of the customers, indicating loss, flexible enough for spoiling the reputation of the brand. Attaching the aspect of risk management, if there are no flexible policies, the employees and the customers would be hesitant towards investing in the services of Ooredoo (Ooredooo.qa 2018). This is an utter loss in terms of poor infrastructure. In terms of the occupational health and safety, policies are crucial in terms of generating trust, loyalty and dependence in the minds of the customers. However, in absence of the policies, none of the practices of the organization is good. Lack of risk mitigation policies and procedures aggravates the complexities of the personnel. Here, if any worker falls sick in the workplace, they would be compelled to suffer, as there would be no provision for first aid. Not using latest machines for testing the quality of the health and safety management systems produces negative results. Apart from this, not verifying the identity of the quality experts can lead to security issues for the Ooredoo personnel (Ooredooo.qa 2018). Even in this verification, quality machines are needed for speculating every spare part of the systems. Inconsistency in examining the machines would generate difficulties in operating the machines efficiently and effectively. Self-attempts in repairing the machines would result in loss of the organizational resources. Lack of unity and cooperation between the functional departments of Ooredoo, results in difference in opinion, conflicts, discriminations and harassments. These issues destroy the productive capability of the personnel. Apart from this, these instances destroy the stability in the relationship between the personnel and the customers. These issues compel the personnel to encounter illegal scandals and issues (Glendon, Clarke and McKenna 2016). Negligence towards these issues can spoil the reputation of the Ooredoo as a brand. Conclusion and recommendations Training can be one of an effective means for the modifying the aspect of knowledge gaps. The senior and the experienced managers can provide training to the employees about effective and judicious use of the health and safety management issues. Practical tests would help the managers to assess the capability of the employees to fulfil the assigned duties and responsibilities. Along with this, evaluation would bring to the forefront the drawbacks in the ways and means of carrying out the business activities. If this evaluation is done in the form of meetings, the managers would be able to gain an insight into the approach of the employees. Risk management is important to include in these meetings. Using risk assessment templates would enhance the clarity of the personnel regarding the ways and means adopted for mitigating the potential risks. Using search engine optimization would make the personnel aware of the latest and modern health and safety management systems. This optimizatio n is needed as the personnel of Ooredoo need to cater to every business aspect. Policies are important in terms of providing quality healthcare and safety facilities to the customers. Ooredoo can introduce accidental policies for ensuring the safety and security of the employees and the clients in the workplace. Taking feedbacks from the clients would help the managers to assess the effectiveness, appropriateness and feasibility of the proposed policies. Uploading the survey and the feedback forms on the website and social networking sites would help the personnel to provide smarter services to the customers. For this, efficient and flexible officials need to be posted on the customer help desk. This is in terms of catering to the needs, demands and requirements of the customers. Statutory bodies of law need to be constantly informed by the Ooredoo personnel in terms of assessing whether the business operations are executed in a legal manner. Their opinion is final and violation of their statements can lead to confiscation of the employment in case of the personnel. Assistance of the statutory body of law would be crucial in terms of developing the standards and protocols for managing the health and safety issues. Countering this, once a health and safety management system is adopted, it needs to be registered with the government. The documents of this registration need to be preserved carefully for averting illegal scandals and issues. As the health and safety management systems used by Ooredoo lack efficiency, therefore, the personnel need to organize meetings for deciding which system would be perfect for fulfilling the organizational requirements. For this, practical application of the available machines is needed. Rationality is important as the quality of the systems needs to be maintained. Innovation is one of the other aspects, which would help the personnel of Ooredoo to attract more customers. Market survey regarding the preference of the customers and recent studies regarding health issues would be beneficial in mitigating the potential risks, which the employees and customers might face while executing the allocated duties and responsibilities. Consistency in the execution of evaluation would help the personnel of Ooredoo to upgrade the standards of the business activities. References Bromiley, P., McShane, M., Nair, A. and Rustambekov, E., 2015. Enterprise risk management: Review, critique, and research directions.Long range planning,48(4), pp.265-276. Carbonara, N. and Pellegrino, R., 2017. How do supply chain risk management flexibility-driven strategies perform in mitigating supply disruption risks?.International Journal of Integrated Supply Management,11(4), pp.354-379. Chance, D.M. and Brooks, R., 2015.Introduction to derivatives and risk management. Cengage Learning. Cole, S., Gin, X. and Vickery, J., 2017. How does risk management influence production decisions? Evidence from a field experiment.The Review of Financial Studies,30(6), pp.1935-1970. Glendon, A.I., Clarke, S. and McKenna, E., 2016.Human safety and risk management. Crc Press. Haimes, Y.Y., 2015.Risk modeling, assessment, and management. John Wiley Sons. Ho, W., Zheng, T., Yildiz, H. and Talluri, S., 2015. Supply chain risk management: a literature review.International Journal of Production Research,53(16), pp.5031-5069. Hopkin, P., 2017.Fundamentals of risk management: understanding, evaluating and implementing effective risk management. Kogan Page Publishers. Leveson, N., 2015. A systems approach to risk management through leading safety indicators.Reliability Engineering System Safety,136, pp.17-34. McNeil, A.J., Frey, R. and Embrechts, P., 2015.Quantitative risk management: Concepts, techniques and tools. Princeton university press. Ooredooo.qa (2018). About us. Available at: https://www.ooredooo.qa/portal/OoredoooQatar/home [Accessed on 10th Marh 2018] Reason, J., 2016.Managing the risks of organizational accidents. Routledge. Shatkin, J.A., 2017.Nanotechnology: health and environmental risks. Crc Press. Wager, K.A., Lee, F.W. and Glaser, J.P., 2017.Health care information systems: a practical approach for health care management. John Wiley Sons.